Refund policy

Refund and Return Policy

Last Updated: September 4, 2026

This policy applies to purchases made from American Auto Dynamics, operated by American Steering LLC.

30-Day Return Policy

American Auto Dynamics accepts eligible returns within 30 days after the confirmed delivery date.

This 30-day return policy applies to all product categories, including carbon-fiber and made-to-order products, provided the return requirements below are satisfied.

Return Eligibility

To qualify for a return, the product must be:

Unused
Uninstalled
Unmodified
Unpainted
Undamaged
In resalable condition
Returned with its original packaging, hardware, accessories and documentation

Products that have been installed, drilled, cut, painted, altered, damaged after delivery or returned with missing components may not qualify for a return.

Customers should carefully test-fit products before drilling, cutting, painting, modifying or permanently installing them. Professional installation is strongly recommended.

Starting a Return

To request a return, contact us at info@americanautodynamics.com within 30 days after delivery.

Please provide:

Your full name
Your order number
The product you wish to return
The reason for the return
Clear photographs showing the product’s condition
Photographs of the original packaging when requested

A return must be reviewed and authorized before it is shipped. Products returned without authorization may not be accepted.

Do not send returns to the business address listed below unless our customer-service team provides written instructions directing you to do so. The correct return address will be provided with the return authorization.

Non-Defective Returns

For approved returns involving correctly supplied, non-defective products:

The customer is responsible for return-shipping costs
A 10% restocking fee will be deducted from the product refund
Original expedited-shipping charges, when applicable, are non-refundable
The customer is responsible for ensuring the return is packaged securely

We recommend using a trackable and insured shipping service. American Auto Dynamics is not responsible for return packages lost or damaged in transit.

Incorrect, Damaged or Defective Products

Inspect your order promptly after delivery.

If you receive the wrong product or the product arrives visibly damaged, contact info@americanautodynamics.com within three days after delivery and provide:

Your full name
Your order number
Clear photographs or videos of the product
Photographs of the shipping box and packaging
Photographs of the shipping label
A description of the problem

Manufacturing-defect claims must be submitted within 30 days after delivery.

Keep the product and all original packaging until the claim has been reviewed. Do not install, drill, cut, paint, modify, discard or return the product without instructions from our team.

When we verify that the wrong product was supplied or that the product arrived damaged or with a covered manufacturing defect:

The 10% restocking fee will not apply
American Auto Dynamics will cover reasonable authorized return-shipping costs when a return is required
We will provide an appropriate resolution, which may include a replacement, repair, refund or another mutually agreed resolution, depending on the circumstances and applicable law

Vehicle Fitment

Customers are responsible for reviewing the complete product description and confirming their vehicle’s year, make, model, trim, body style and other applicable fitment information before ordering.

If the product matches the stated listing and the customer ordered it for an incompatible vehicle or configuration, the return will be treated as a non-defective return. Customer-paid return shipping and the 10% restocking fee will apply.

If we supplied an incorrect product or the product does not match the fitment expressly stated in the listing, contact us so we can review the issue.

Exchanges

Direct exchanges are not accepted. Customers may return an eligible product under this policy and place a new order for the preferred product.

Return Inspection

Returned products will be inspected after delivery to the authorized return location.

If the returned product does not satisfy this policy, we may deny the refund or deduct an amount reasonably reflecting missing components, damage, alteration or loss in value, subject to applicable law.

Refund Processing

Once an approved return has been received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method within two business days after the return is approved.

After the refund is issued, your bank or payment provider may require additional time to post the funds to your account. This processing time is controlled by the financial institution and may vary.

Order Cancellations

Orders canceled before processing, sourcing or production begins may be subject to a 5% cancellation fee
Made-to-order products cannot be canceled after processing, sourcing, production or fulfillment has started
Orders that have already shipped cannot be canceled

After delivery, an eligible product may be returned under this 30-day policy.

Chargebacks

Customers are encouraged to contact us before initiating a chargeback so we have an opportunity to investigate and resolve the issue.

If a chargeback is submitted, American Auto Dynamics may provide the applicable order information, tracking records, customer communications and published policies to the payment processor or financial institution.

Nothing in this section limits any rights or remedies available under applicable law.

Contact Information

American Auto Dynamics
Operated by American Steering LLC
510 Veneto
Irvine, CA 92614
United States

Email: info@americanautodynamics.com
Phone: +1 (909) 295-2312
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time