American Auto Dynamics Return and Refund Policy

Last updated: July 2026

We want customers to receive the correct product in acceptable condition. This policy explains when returns, replacements, full refunds, or partial refunds may be available.

Return Eligibility

Contact us within 7 days of delivery if your order:

• Arrived damaged
• Arrived defective
• Was materially different from what you ordered
• Included an incorrect item
• Was missing required components
• Was confirmed lost in transit

Depending on the circumstances, we may offer a replacement, return, full refund, partial refund, store credit, or another reasonable resolution.

Custom and Made-to-Order Products

Custom-made, made-to-order, specially sourced, personalized, or customer-selected products are generally not eligible for return or refund once production or sourcing has begun.

This may include products such as front lips, splitters, diffusers, side skirts, spoilers, wings, hoods, body kits, steering wheels, interior trim, and other vehicle-specific components.

These products may still qualify for assistance if they arrive damaged, defective, materially incorrect, or are confirmed lost in transit.

Damaged or Defective Products

Report damage or defects within 7 days of delivery by emailing info@americanautodynamics.com.

Include:

• Your order number
• A description of the issue
• Clear photos or videos of the product
• Photos of the packaging and shipping label
• Photos showing the reported fitment or damage issue, when applicable

Keep all original packaging until the claim is resolved. Do not install, modify, paint, drill, cut, or discard the product before receiving instructions from our support team.

Fitment and Installation

Professional installation is strongly recommended.

Returns or refunds are not available for damage caused by incorrect installation, modification, misuse, accidents, improper handling, or normal wear. Minor adjustments may be required with aftermarket automotive components and do not automatically indicate a defect.

Customers are responsible for confirming vehicle year, model, trim, body style, and compatibility before ordering.

Approved Returns

A return must be authorized before it is shipped. Products sent back without authorization may be refused.

Approved returns must be:

• Unused and uninstalled
• Unmodified
• In their original condition
• Returned with all included components
• Securely packaged in the original packaging when reasonably possible

Return-shipping responsibility will depend on the reason for the return. If we shipped an incorrect or verified defective product, we will provide appropriate return instructions. For other approved returns, return shipping and related costs may be deducted from the refund.

Refunds and Partial Refunds

After an approved return or claim is reviewed, we will notify you of the resolution.

Possible resolutions include:

• Full refund
• Partial refund
• Replacement product or component
• Store credit
• Repair assistance

Partial refunds may be offered when the product remains usable but has a verified cosmetic issue, missing component, minor damage, or another issue that does not require a complete replacement.

Approved refunds are issued to the original payment method. Banks and payment providers may require additional time to post the funds.

Original shipping charges, expedited-shipping fees, customs charges, and installation expenses are generally nonrefundable unless required by law or specifically approved by us.

Lost Shipments

If a shipment appears lost, contact us so we can open a carrier investigation. A refund or replacement may be provided after the carrier confirms the package is lost.

Packages marked delivered by the carrier will be reviewed individually. Customers should verify the shipping address and check with household members, neighbors, building management, and the carrier before submitting a claim.

Cancellations

Cancellation requests must be submitted within 24 hours of purchase.

Cancellation is not guaranteed once production, sourcing, customization, processing, or shipment has begun.

Contact Us

American Auto Dynamics
Email: info@americanautodynamics.com
Phone: +1 (949) 991-8852
Support hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time

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