Shipping policy
Shipping Policy
Last Updated: September 3, 2026
This policy applies to purchases made from American Auto Dynamics, operated by American Steering LLC.
Shipping Coverage
American Auto Dynamics currently ships within the United States.
We provide free standard shipping on all U.S. orders. No minimum purchase is required.
Expedited shipping, when available, may cost extra. Any optional expedited shipping charge will be clearly displayed at checkout before payment.
Estimated Processing and Delivery Times
The estimates below include both order processing and carrier transit time. Business days are Monday through Friday, excluding federal holidays.
Estimated total processing and delivery times depend on the product’s material, size and production requirements:
- Standard gloss-black ABS and similar products: Approximately 5–10 business days, or 1–2 weeks
- Small carbon-fiber products, including most interior trim and small overlay pieces: Approximately 5–10 business days, or 1–2 weeks
- Large carbon-fiber and made-to-order products, including applicable front lips, side skirts, diffusers, wings, spoilers, hoods and body kits: Approximately 10–20 business days, or 2–4 weeks
- Oversized or freight-shipped products: Additional processing or transit time may be required
The estimated timeframe displayed on an individual product page applies to that specific product and takes priority over the general estimates above.
Processing and delivery timeframes are estimates and are not guaranteed delivery dates. Delays may occur because of product availability, production schedules, quality inspections, carrier delays, severe weather, holidays or other circumstances outside our reasonable control.
Tracking Information
Once an order ships, the customer will receive an email containing the available tracking information.
Tracking activity may take 24–72 hours to appear after the shipping confirmation is sent. If tracking has not updated after 72 hours, contact us at info@americanautodynamics.com.
Shipping Carriers
Depending on the product, destination and package size, orders may be shipped through:
- UPS
- FedEx
- USPS
- YunExpress
- An approved freight or logistics carrier
The carrier used for a particular order may vary.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
Contact us immediately if you discover an address error. We will attempt to update the address before the order enters processing or ships, but address changes cannot be guaranteed.
American Auto Dynamics is not responsible for delays, failed deliveries, additional carrier charges or lost packages resulting from an incorrect or incomplete address provided by the customer, except where otherwise required by applicable law.
If a package is returned because of an incorrect or incomplete address, the customer may be responsible for applicable reshipping costs.
Delayed or Lost Packages
If a package has not arrived within the estimated delivery timeframe, contact us at info@americanautodynamics.com.
We will review the available tracking information and assist with contacting the shipping carrier when appropriate.
A package is not automatically considered lost because tracking is delayed or temporarily unavailable. A carrier investigation may be required before a replacement or refund can be approved.
Packages Marked as Delivered
If tracking shows that a package was delivered but you cannot locate it, please check:
- The delivery area and surrounding property
- Other household members
- Neighbors or building management
- The local carrier office
American Auto Dynamics is not responsible for packages stolen after confirmed delivery, except where otherwise required by applicable law. However, we will provide available shipping records to assist with an appropriate carrier claim.
Products Damaged During Shipping
Inspect your order promptly after delivery.
If a product arrives visibly damaged, contact info@americanautodynamics.com within three days after delivery and provide:
- Your full name
- Your order number
- Clear photographs or videos of the damaged product
- Photographs of the shipping box and packaging
- Photographs of the shipping label
- A description of the damage
Keep the product and all original packaging until the claim has been reviewed. Do not install, drill, cut, paint, modify, discard or return the product without instructions from our team.
We will review the submitted evidence and may contact the shipping carrier or request additional information.
Once the shipping damage is verified, American Auto Dynamics will provide an appropriate resolution, which may include a replacement, repair, refund or another resolution depending on the circumstances and applicable law.
Additional return requirements are provided in our Refund and Return Policy.
Contact Information
American Auto Dynamics
Operated by American Steering LLC
510 Veneto
Irvine, CA 92614
United States
Email: info@americanautodynamics.com
Phone: +1 (909) 295-2312
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time